General Questions

Tapping the category shortcut on vertical scrolling in Orda Express app displays middle of first row of the category

A few weeks ago, Square did a Category update that affects all of their Weebly and third part API's. In the case of Orda we have massive duplicated categories. Furthermore, many items are missing from our menu. Primarily the Featured Items category, which is no duplicated shows no items. How do we clean up the Catalog so that it no longer shows duplicated categories? Also, How do we restore missing items?

I need someone to explain why my app randomly sends out push notifications to my users WITHOUT my consent. I had nothing to do with this notification and I am not super happy about it.

Hi There, we have been experiencing an issue over the past two days with our customers ordering on the app. It’s allowing them to add an item to the cart and click googlepay or credit card payment however it just keeps processing and won’t submit the order. Is anyone else experiencing this? Or is there an issue with the app on google play

My categories in Square have changed since my app was published, but the change is not reflected in the Orda app. Even if I sign out and back in and publish again, I can't get the categories to update in Orda.

We just launched a Buy 1 12oz smoothie and get the Second (SAME) 12oz Smoothie FREE. The discount is set using Square rules Buy 1 of a specific smoothie and get the second of the SAME SMOOTHIE FREE. It's working perfedtly in-store and on the website www.keva.com (weebly). How do we get this to work on the APP.

Modifier list order is showing up incorrectly for all Orda app orders. Should follow the Square POS / Square online modifier list order.

The new preload option wont allow customers to create an account. They fill in the requested details however unable to click "Create Now"

Hidden modifier "ice levels" is still showing up on the app. This particular modifier should only be shown on our Square POS. Currently hidden on Square Online

Delivery for Manila Sunrise app is not working. We added in -house delivery and the location is set up right and added synced with the Square Dashboard. When we try to make an order with a delivery in the radius selected it shows us "We cannot deliver to your address"